Privacy Policy

Effective Date: February 1, 2025
Last Updated: August 28, 2026
Website: STLHomeBuyersGroup.com

This Privacy Policy explains how STL Home Buyers Group ("Company," "we," "us," or "our") collects, uses, shares, stores, and protects information when you visit STLHomeBuyersGroup.com (the "Site"), submit information about a property, or otherwise communicate with us.

By using the Site or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• STLHomeBuyersGroup.com
• Property inquiry forms
• Phone calls
• Email communications
• Communications resulting from an inquiry submitted through the Site
• Other interactions directly related to our property-buying business

Submitting information through the Site does not obligate you to sell a property and does not obligate STL Home Buyers Group to make an offer or purchase a property.

Any actual real estate transaction is governed by the applicable written agreements and transaction documents.

2. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

When you submit a property inquiry or contact us, we may collect information such as:

• Name
• Email address
• Phone number
• Property address
• Property condition
• Property characteristics
• Selling timeframe or plans
• Occupancy information
• Information about repairs or improvements
• Information about ownership or title matters
• Photos or documents you voluntarily provide
• Questions, comments, or other information you choose to provide

If you contact us by phone or email, we may also maintain records of those communications.

Please do not submit Social Security numbers, financial account credentials, credit or debit card information, passwords, medical information, government identification, or other unnecessary highly sensitive information through our general Website forms or communication channels.

We do not request or require that information through our general property inquiry form.

3. Information About a Property

If you submit information about a property, we may use that information to evaluate whether the property may be a fit for our business.

You should provide information that you reasonably believe to be accurate.

Submitting information about a property does not establish that you are the legal owner or have authority to sell it.

If a potential transaction moves forward, we may separately verify matters such as:

• Property ownership
• Title
• Liens
• Property taxes
• Property characteristics
• Occupancy
• Existing leases
• Probate or estate matters
• Municipal information
• Other property-specific information

4. Information We May Obtain From Other Sources

In connection with evaluating a property, we may obtain information from lawful public or third-party sources.

These sources may include:

• County assessor records
• Tax records
• Recorder or deed records
• Municipal records
• Mapping services
• Publicly available real estate information
• Property-data providers
• Comparable property information
• Title-related sources
• Other lawful public or commercial sources

We may combine information from these sources with information you provide to us.

5. Information Collected Automatically

When you visit the Site, we or service providers that help operate the Site may automatically collect certain technical and usage information.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Traffic source
• Pages viewed
• Links clicked
• Dates and times of visits
• Website interactions
• Approximate geographic information derived from an IP address
• Cookie or similar technical identifiers

This information may be collected through Website logs, cookies, analytics technologies, advertising technologies, or similar tools.

6. How We Use Information

We may use information we collect to:

• Respond to your inquiry
• Communicate with you about a property
• Evaluate properties for possible purchase
• Request additional property information
• Research property information
• Prepare or discuss a possible purchase offer
• Arrange property access when appropriate
• Evaluate, negotiate, prepare, or facilitate a potential real estate transaction
• Maintain records of inquiries and communications
• Manage leads and property opportunities
• Provide customer service
• Operate and maintain the Site
• Improve Website content and functionality
• Understand how visitors find and use the Site
• Measure advertising and Website performance
• Maintain internal business records
• Train and support employees or contractors
• Prevent fraud, spam, abuse, or unauthorized activity
• Protect our systems and business
• Resolve disputes
• Establish or defend legal rights
• Comply with applicable law
• Carry out other lawful purposes reasonably related to our real estate investment business

Submitting property information does not guarantee an offer, purchase, closing, price, timeline, or transaction outcome.

7. Phone and Email Communications

If you provide us with a phone number or email address, we may contact you about the property or inquiry you submitted.

Communications may include:

• Responding to your inquiry
• Asking questions about the property
• Discussing whether the property may be a fit
• Discussing a potential offer
• Following up regarding your interest in selling
• Providing transaction-related information if you choose to move forward

We currently use Website contact information for phone and email communications relating to property inquiries.

You may ask us to stop nonessential follow-up communications by contacting us.

We will honor legally valid communication opt-out requests as required by applicable law.

We do not use submission of this Website form as consent for SMS or text-message marketing.

8. Call Tracking and Telephone Systems

We may use telephone and call-management providers, including CallRail, to help manage incoming and outgoing business calls.

These systems may process information such as:

• Phone numbers
• Call dates and times
• Call duration
• Referral or advertising source
• Other call-related information

If call recording or transcription features are enabled, calls may be recorded or transcribed only subject to applicable law and any notice or consent requirements that apply.

9. Cookies, Analytics, and Advertising Technologies

The Site may use cookies and similar technologies to operate the Website, understand traffic, measure performance, and improve our marketing.

We may use technologies provided by companies such as Meta Platforms, Inc., along with Website and CRM analytics tools.

Depending on which features are enabled, these technologies may collect information such as:

• IP address
• Device and browser information
• Pages viewed
• Website interactions
• Referral source
• Advertising source
• Cookie or similar identifiers

This information may help us understand whether advertising or marketing efforts result in visits or property inquiries.

Most browsers allow you to block, restrict, or delete cookies through browser settings.

Disabling certain technologies may affect Website functionality or measurement.

We do not represent that information collected through analytics or advertising technologies is completely anonymous.

10. CRM and Business Technology

We may use customer relationship management, Website, communication, automation, call-management, analytics, and other business technology to operate our business.

This currently may include providers such as:

• HighLevel / GoHighLevel
• CallRail
• Meta / Facebook

Information submitted through the Site may be transmitted to, stored in, or processed through these systems.

These services may help us:

• Organize property inquiries
• Maintain contact information
• Maintain communication history
• Route inquiries
• Manage follow-up
• Track Website or advertising performance
• Maintain business records
• Support potential transactions

We may add, remove, or change service providers as our business and technology needs change.

11. How We Share Information

We do not sell property inquiry information to unrelated data brokers for their independent marketing purposes.

We may share information when reasonably necessary to operate our business, evaluate a property, or facilitate a potential transaction.

Employees, Contractors, and Business Service Providers

Information may be shared with people and companies that help us operate our business, including:

• Employees
• Managers
• Contractors
• Virtual assistants
• Administrative providers
• CRM providers
• Website providers
• Call-management providers
• Email providers
• Analytics providers
• Advertising providers
• IT and cybersecurity providers
• Property-data providers
• Marketing service providers
• Other business vendors

These parties may access information to the extent reasonably necessary to perform services for us.

Potential Real Estate Transactions

If an inquiry progresses toward a possible transaction, relevant information may be shared with parties involved in evaluating, financing, structuring, preparing, or completing the transaction.

Depending on the transaction, these parties may include:

• Title companies
• Closing or escrow providers
• Attorneys
• Lenders
• Funding partners
• Investors
• Potential purchasers
• Assignees
• Transaction coordinators
• Inspectors
• Contractors
• Appraisers
• Surveyors
• Insurance providers
• Other transaction-related professionals or service providers

The parties involved and information shared will depend on the particular property and transaction.

12. Legal, Safety, and Business Purposes

We may disclose information when we reasonably believe disclosure is necessary or appropriate to:

• Comply with applicable law
• Respond to legal process
• Respond to a subpoena or court order
• Cooperate with lawful government requests
• Investigate suspected fraud or unlawful conduct
• Protect the security of our systems
• Protect our legal rights or property
• Protect the safety of individuals
• Resolve disputes
• Enforce agreements
• Establish or defend legal claims

We may also disclose or transfer information in connection with a merger, acquisition, financing, restructuring, sale of business assets, transfer of business interests, dissolution, or similar business transaction.

13. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy and for legitimate business and legal purposes.

The appropriate retention period may depend on factors such as:

• The nature of the property inquiry
• Whether communication with the property owner continues
• Whether a transaction occurs
• Business recordkeeping needs
• Accounting or tax requirements
• Contractual obligations
• Applicable statutes of limitation
• Fraud-prevention needs
• Legal or regulatory requirements
• The need to establish or defend legal claims

Information may remain in backup systems or archived business records after it is removed from active systems.

When information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it consistent with applicable law and our business practices.

14. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information within our control.

However, no Website, email system, telephone system, database, cloud platform, internet transmission, or electronic storage method can be guaranteed to be completely secure.

For that reason, we cannot guarantee absolute security or confidentiality.

If we experience a security incident involving personal information, we may investigate the incident, take appropriate measures to address it, and provide notifications when required by applicable law.

15. Your Privacy Choices and Requests

You may contact us to:

• Ask questions about information you provided
• Request correction of inaccurate information
• Request deletion of certain information
• Ask us to stop nonessential phone or email follow-up

Whether a particular request can or must be honored depends on applicable law and the circumstances.

We may need to verify your identity before acting on a request.

We may retain information where reasonably necessary or legally permitted for purposes such as:

• Maintaining business records
• Documenting communications
• Completing or documenting transactions
• Complying with legal obligations
• Preventing fraud
• Resolving disputes
• Maintaining security
• Establishing or defending legal rights

Nothing in this Privacy Policy is intended to create privacy rights beyond those provided by applicable law.

16. Information About Other People

If you provide information about another person, such as a:

• Co-owner
• Spouse
• Family member
• Heir
• Tenant
• Representative
• Business partner

you should only provide information you are legally permitted to provide.

Please do not submit unnecessary sensitive information about another person.

17. Children's Privacy

The Site and our property-buying services are intended for adults.

We do not knowingly solicit personal information through the Site from children under 13.

Individuals submitting property information should generally be at least 18 years old or otherwise legally authorized to act concerning the property.

If you believe a child has submitted personal information to us improperly, contact us so we can review the matter and take appropriate action.

18. Public Property Information

Certain information concerning real estate may be publicly available through government records or other lawful sources.

This may include information concerning:

• Property ownership
• Property characteristics
• Tax assessments
• Property taxes
• Deeds
• Recorded liens
• Parcel information
• Sales history
• Zoning or municipal information

Nothing in this Privacy Policy prevents us from lawfully researching, obtaining, or using publicly available property information.

19. Third-Party Websites

The Site may contain links to websites or services operated by third parties.

We do not control the independent privacy practices, security practices, content, or terms of unrelated third-party websites.

When you leave our Site and interact directly with another website or service, the information you provide to that third party is generally governed by that party's privacy policy and terms.

We encourage you to review those policies before providing personal information.

20. Missouri Operations

STL Home Buyers Group primarily serves properties located in Missouri.

The Site is operated in the United States, and information collected through the Site may be stored and processed in the United States.

Nothing in this Privacy Policy limits rights or obligations imposed by applicable law.

21. Security Incident Notifications

If a security incident involving personal information occurs, we will evaluate the incident and provide notices when required by applicable law.

The timing, recipients, and content of any legally required notification will depend on the circumstances of the incident and applicable legal requirements.

22. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our Website
• Business practices
• Technology
• Service providers
• Information practices
• Applicable law

When we update the Privacy Policy, we will revise the Last Updated date at the top of this page.

Updated practices generally apply prospectively from the effective date of the revised policy unless applicable law requires otherwise.

Where applicable law requires additional notice or consent, we will provide it as required.

23. Relationship to Our Terms & Conditions

This Privacy Policy explains how we handle information.

Our separate Terms & Conditions govern additional matters relating to use of STLHomeBuyersGroup.com, including Website disclaimers, permitted use, intellectual property, limitations of liability, dispute provisions, and other Website terms.

Any actual real estate transaction is governed separately by the applicable written transaction documents.

24. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

STL Home Buyers Group
Website: STLHomeBuyersGroup.com
Email: info@STLHomebuyersGroup.com
Phone: (314) 597-1004

Please do not send Social Security numbers, financial account credentials, passwords, government identification, medical information, or other unnecessary sensitive information through ordinary email or Website forms.